Privacy Policy

Last updated April 26, 2024  

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At EbookLab.ai, your privacy is a priority — but let’s be real: we also collect data to personalize your experience, run our business, and sell like pros. Here's how we do it.

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1. What We Collect

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When you interact with our site, we collect personal data such as:

  • Name and Email Address (via forms or account creation)
  • Payment Information (processed via secure third-party processors)
  • Browsing Behavior (pages visited, actions taken, time on site)
  • Survey Responses
  • AI Interaction Data (inputs, outputs, usage patterns)

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We also collect technical data via cookies and tracking scripts (see Section 5).

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2. How We Use Your Data

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We use your data to:

  • Deliver the services you purchase or sign up for
  • Provide customer support and handle requests
  • Send you promotional and educational content (when you opt-in)
  • Retarget you with ads that are actually relevant
  • Improve our product, interface, and AI tools
  • Train and optimize AI personalization engines (where applicable)

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We may combine your behavior with AI models to improve product recommendations and custom experiences.

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3. Who We Share Data With

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Your data is never sold. But we do share it — securely and selectively — with partners who help us operate and grow:

  • Email Platforms: To send you targeted and personalized email campaigns (brevo)
  • Payment Processors: To handle secure transactions (Stripe, PayPal)
  • Ad Platforms: For retargeting and performance marketing (Meta, Google Ads)
  • Analytics Providers: To understand user behavior and improve experience (Google Analytics, Microsoft Clarity)

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4. Global Audience & Compliance

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We serve customers worldwide. If you're from the EU, UK, or California, you have the right to:

  • Access or delete your data
  • Withdraw consent for marketing or tracking
  • Request data portability
  • File a complaint with your local data authority

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To exercise any of these rights, email us at hello@ebooklab.ai .

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5. Cookies & Tracking Technologies

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We use cookies and similar tools to track:

  • Your clicks, page views and on page events (Google Analytics)
  • Ad conversions and behavior (via Meta Pixel, Google Tag Manager)
  • Session recordings and heatmaps (via Microsoft Clarity)
  • Site performance and usage data

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You can manage or disable cookies via your browser settings. Note: disabling cookies may impair some functionality.

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6. Data Storage & Security

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We store your data on secure servers with modern encryption, access controls, and monitoring tools. Payment info is never stored on our servers — it is handled directly by Stripe.

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7. AI Data Usage

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Inputs submitted to our AI tools may be stored and analyzed to improve output quality, accuracy, and relevance. This data is anonymized possible and will never be sold.

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8. Policy Updates

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We may update this policy from time to time. You’ll be notified via email or in-app notice if changes are material.

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9. Contact Us

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If you have questions or comments about this notice, you can email us at hello@ebooklab.ai

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10. Want to review, Update or Delete The Data We Collect From You?

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Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: http://www.ebooklab.ai/gdpr

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